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mitigate that issue and this is what i did refrain from doing this is my error is go on the website and sign up and when it brings you to the charge card info at the bottom simply do not fill that in and my friend did this and really she was still matched with a therapist she might message uh find brand-new ones if essential and then she was charged once again to reduce that exit out and simply push off that payment as long as you can because actually you shouldn’t be paying for the time where they’re trying to find a therapist for you right you shouldn’t be paying for the time you’re trying to find a therapist it’s not therapy and also i think it must be charged per session and not monthly one time my therapist said she was busy and she couldn’t session and she didn’t truly comprise that hour um that i was entitled to each week so that’s basically what 60 or 70 dollars that i simply paid for absolutely nothing so it’s very unmanaged and i truly really do not like that at all another concern they don’t state explicitly the number of video or chat sessions you’re entitled to per week or rather they do but it’s not very explicit i had to go digging through a couple google searches in the faq for instance they don’t say clearly just how much time you’re entitled to weekly and it feels sort of like bargaining or like the luck of the draw for example my counselor ended up offering me one hour per week however my friend actually states her counselor on betterhelp is only doing about thirty minutes a week so it feels type of awkward to require to consider that and to have to push your

 

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counselor for that time you shouldn’t need to think about that i wish to simply register and focus on treatment i don’t wish to be kind of troubled by this take and provide of you understand your therapist being hectic and you wanting more time that’s simply not suitable at all um that’s not what you’re paying to handle you should not have to pay to handle that time in my opinion so yeah it should be way method way more regulated and then again i think you must pay per those sessions for example it’s not fair that my friend is just getting 2 hours a month and i’m getting four and we’re paying the exact same quantity so it’s kind of like the wild wild west like unmanaged and type of every man for themself actually i’m really not a fan really really actually not a fan of their payment system actually not a fan of that type of each scenario is various with the therapist um another thing too which i think is essential is you can actually choose your own therapist if you register online they put you through this little sort of algorithm test thing and they match you with somebody but it’s not obvious however if you i believe unmatch that therapist and after that go to the bottom of the page then there’s a small little link in the footer that says discover a therapist so you can find a therapist there and attempt to pay once again as late as possible since it seems like they’re kind of trying to get cash from you as fast as they can which yeah i’m not a big fan of that oh basically much better assistance to me it’s quick it’s cheap um however it’s kind of like the mcdonald’s of therapy that’s the impression that i get the quality is decent but i can tell my therapist is really hectic that’s sort of the impression i get of numerous therapists on there is that they’re extremely hectic and it’s a bit

of a struggle to set up with them of course i live in japan and many live in america so that’s an additional obstacle however yeah overall the financial part of it i’m actually not satisfied with how they set up their billing system and why i was charged right away and then paid basically a bit of my time for them to simply find me a therapist and yeah once again my therapist also is great she’s very good she’s really competent but she appears rather busy and doesn’t react too rapidly to my messages and once again i think at one week it’s just been one week out of the 4 or 5 that i have actually done however she was busy and simply we didn’t session so so let’s go to some ideas once again tip number one exit out of all payments and push that off as long as you can i really don’t believe it’s reasonable for them to make you pay for you looking for a counselor that’s not what the service is if you’re doing better assistance make sure to watch out for the timing you’re entitled to one hour a week uh pointer second so of those one hour a week sessions that you have i advise downloading obs studio which is a screen recording software application and if you utilize that you can in fact evaluate record