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reduce that issue and this is what i did refrain from doing this is my mistake is go on the website and sign up and when it brings you to the credit card details at the bottom simply don’t fill that in and my friend did this and really she was still matched with a therapist she could message uh discover brand-new ones if essential and then she was charged once again to mitigate that exit out and just push off that payment as long as you can because truly you should not be paying for the time where they’re searching for a therapist for you right you shouldn’t be spending for the time you’re looking for a therapist it’s not treatment and also i believe it needs to be charged per session and not per month one time my therapist stated she was busy and she couldn’t session and she didn’t truly make up that hour um that i was entitled to each week so that’s basically what 60 or 70 dollars that i just paid for absolutely nothing so it’s extremely unmanaged and i really actually do not like that at all another problem they do not state clearly how many video or chat sessions you’re entitled to per week or rather they do however it’s not extremely explicit i had to go digging through a couple google searches in the faq for instance they do not say explicitly just how much time you’re entitled to each week and it feels sort of like haggling or like the luck of the draw for example my counselor ended up giving me one hour each week however my friend in fact states her therapist on betterhelp is just doing about 30 minutes a week so it feels sort of awkward to require to consider that and to need to push your


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therapist for that time you should not need to think of that i want to just sign up and focus on treatment i do not wish to be sort of troubled by this take and give of you know your therapist being busy and you wanting more time that’s just not appropriate at all um that’s not what you’re paying to handle you should not need to pay to handle that time in my viewpoint so yeah it must be method method method more regulated and after that again i believe you need to pay per those sessions for example it’s not fair that my friend is only getting 2 hours a month and i’m getting four and we’re paying the very same quantity so it’s type of like the wild wild west like unmanaged and kind of every man for themself actually i’m truly not a fan actually truly truly not a fan of their payment system actually not a fan of that type of each situation is various with the therapist um another thing too which i think is necessary is you can really choose your own therapist if you register online they put you through this little kind of algorithm test thing and they match you with somebody but it’s not apparent but if you i think unmatch that therapist and then go to the bottom of the page then there’s a tiny little link in the footer that states discover a therapist so you can discover a therapist there and try to pay once again as late as possible because it seems like they’re type of attempting to get cash from you as quickly as they can which yeah i’m not a big fan of that oh essentially better help to me it’s quick it’s cheap um but it’s sort of like the mcdonald’s of therapy that’s the impression that i get the quality is decent but i can inform my therapist is really hectic that’s sort of the impression i get of lots of therapists on there is that they’re very busy and it’s a little bit

of a battle to schedule with them of course i reside in japan and many reside in america so that’s an extra challenge however yeah total the financial part of it i’m really not amazed with how they established their billing system and why i was charged immediately and then paid basically a bit of my time for them to simply discover me a therapist and yeah again my therapist likewise is excellent she’s great she’s extremely skilled however she appears rather hectic and doesn’t react too quickly to my messages and again i believe at one week it’s only been one week out of the four or 5 that i’ve done but she was hectic and simply we didn’t session so so let’s go to some ideas again tip number one exit out of all payments and push that off as long as you can i truly do not think it’s fair for them to make you spend for you looking for a therapist that’s not what the service is if you’re doing better assistance ensure to look out for the timing you’re entitled to one hour a week uh pointer second so of those one hour a week sessions that you have i suggest downloading obs studio which is a screen recording software application and if you utilize that you can in fact evaluate record